Everyday there is a battle of Good versus Evil on the internet. Every morning guys and girls like me wake up, have a cup of coffee, and prepare to do battle with malicious programs out there on the world wide web. Fortunately for me, a NOLA IT professional, there are a few lines of defense that make my job a whole heck of a lot easier; namely the end user, firewalls, antivirus software, etc.
But let me be honest, none of these forms of protections are perfect. Firewalls and antivirus software are not entirely impenetrable, and I can’t tell you how many times I come across “PEBKAC” errors [Problem exists between keyboard and chair)], but as a Networking Technician it is my mission to better educate you guys on how to keep your computers safe while exploring the vast sea that is the Internet. This morning, I want to focus on how YOU, the end user; and how YOU can keep your sensitive information safe
1. Never call Microsoft
What do you mean never call Microsoft? Shouldn’t they be the most prepared to confront a virus that has made its way into my operating system?
And the answer to that is… Yes, absolutely. But the bullet point is purposefully misleading to emphasize a point. It should actually read “Never call Microsoft if your computer tells you to do so.” Often times, if we are not careful, we may accidentally click on the wrong button, link, or drop down menu that these internet villains programmed to cause a pop-up to come up on your screen that looks something like this: