HEALTHCARE

Take care of your patients. We’ll cover the tech.

As an industry that is constantly evolving, Healthcare Industries need IT solutions at every corner, and fast. Healthcare providers need updated systems performance to maintain scalability, regulation compliance, patient security and new benefits and physician approval.

To do this, Guardian Computer has a strategic plan that keeps your engine running so you can focus on maintaining and growing your business.

Compliance

Maintain HIPAA and HITECH compliance through rigorous security, gap and technical vulnerability assessments and instituting proactive privacy and security policy reviews to stay ahead of regulation changes.

Implement best practices and HIPAA training to protect Electronic Patient Health Information (EPHI).

Stay ahead of updates to requirements for assisted healthcare applications like the Affordable Care Act and Meaningful Use.

Institute technical safeguards to comply with patient rights to privacy of personal data access.

Protect your data from viruses and malware as well as outside security breaches through proactive security risk assessments, managed virus protection, email encryption and regular data backups.

Set up a disaster recovery plan to protect your data and operations from any physical or technological catastrophe.

Stay up-to-date by implementing new business applications, communication tools, data analytics, business intelligence and customization as they are developed.

Get consistent, reliable and quick application troubleshooting service any time you need it.

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CASE STUDY

Securing Sensitive Information with Consistent Multi-Factor Authentication

Background

Challenge: As the client’s IT managed service provider, Guardian Computer monitored the efficacy of this Central Texas multi-location healthcare provider’s data protection system regularly through periodic security audits. During one of these audits, our team noticed a critical hole in the client’s cybersecurity.

The problem was that although multi-factor authentication (MFA) had been implemented according to Microsoft’s established processes, it was not working consistently. Through the security audits our team performs, Guardian Computer has come across hackers attempting to access the data of others in simple ways, such as by guessing login credentials. Without MFA required in every instance, this is an easy way to get hacked.

  • We successfully assisted the client in establishing and enforcing a consistent MFA system that could be applied across the client’s network for all Microsoft 365 processes.
  • 1,000+ users successfully protected by applying this MFA solution across all of our clients that use Microsoft 365
  • 1,500+ workstations, tablets, and network devices monitored
  • 3 weeks to resolve the issue with our own solution, which will enable MFA  until Microsoft can resolve this defect

“We have been utilizing Guardian Computer’s services since February 2020 (right before the pandemic) and they have been instrumental in helping our organization grow from 150 employees at the time of partnership to over 1,000 team members today.

Specifically, Guardian has supported our scale across 9 states in the space of a year by providing help desk support, networking solutions, and cloud management. They have also provided HIPAA compliance and cybersecurity (with initiatives such as multi-factor authentication and device encryption). Guardian helped us set up IT environments for 15+ clinics all throughout the US.

We could not have accomplished this growth without the help of the team at Guardian! I am happy to recommend Guardian and their services to fellow Behavioral Health organizations.”

– Stephen W.

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HEALTHCARE PARTNERSHIP

HUMANIZING IT SERVICE

In 2022, Guardian Computer partnered with CASP. The Council of Autism Service Providers offers a strong national voice for autism providers. This partnership allows Guardian Computer to continue delivering high-quality IT solutions to the ever-evolving healthcare industry.

We solve IT issues involving security, networking, cloud management, data back up/recovery, help desk support, due diligence, HIPAA assessments, and more.

At Guardian Computer, we treat employees and clients like family, establishing unrivaled customer service and IT support. We provide clients with timely customer service from IT experts and pride ourselves on reducing downtime and maximum peace of mind.

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