1. To add a printer, double click the icon on your desktop or the click the Self-serve portal button by right-clicking the icon in the task try shown below

    *If the shortcut takes you to a login page or the Self-serve button is greyed out, scroll to the bottom of the page for instructions*

Computer desktop screen with icons for Recycle Bin, TeamViewer, Add Printers, Adobe Acrobat, and GC Chat, on a black background.
A computer screen showing a right-click menu with options including 'Self-serve portal,' 'Refresh printers,' 'Profiles,' 'Sign out,' 'Session info,' 'Language,' and 'About InfinitySend Agent.' The taskbar displays icons for applications, and the date and time are 2:00 PM on September 3, 2024.

2. Just select the printer from the list or the map and hit the Add button. That’s it!
The printer should automatically become available on your computer within a minute or two

Screenshot of a self-service print portal interface showing options to select printers and print copies for a main office location, with instructions overlaid guiding how to select and add printers, and a map of the office layout with printer icons labeled with host addresses and copy names.

If the links do not automatically sign you in, please get with IT to move your computer to the modern login system. But you can make it work for now by simply signing in as shown below.

Computer screen showing a context menu with options for 'Self-serve portal,' 'Refresh printers,' 'Profiles,' and 'Sign in,' with the 'Sign in' option highlighted.
Microsoft Windows login screen with an email or phone input field, and buttons for 'Back' and 'Next'.

Once you’ve signed in, then the printer system should behave normally as shown in the previous instructions