Mobile device management (MDM) software, such as Microsoft Intune, allows for visibility and management of the mobile devices accessing your enterprise’s network. As mobile threats loom large over organizations of all types and sizes, MDM is quickly becoming a critical part of protecting confidential business and employee data from a variety of digital threats.
But what exactly is an MDM software and what does it offer to businesses? Should small and midsize businesses consider adopting an MDM software for their network? What makes Microsoft Intune a standout option for MDM?
Not only does Guardian Computer provide clients with a variety of MDM services through Microsoft Intune, we also use this software for our own tech network. Jeremy Wirtz, our Senior Technical Engineer and in-house Intune expert, offers his expert opinion about the top benefits of Intune, as well as the reasons why your business should consider adopting an MDM solution.
What Is MDM Software?
MDM software is a key element to the emerging field of mobile device management within the business world. MDM softwares like Microsoft Intune, Scalefusion, and SOTI MobiControl are designed to provide an organization with a wide range of visibility and control features for in-office and remote network devices.
While not all MDM softwares are identical, many include similar features, such as:
- Device monitoring and remote configuration, which allow your IT team to track the activity and location of your business’ network devices, including laptops, PCs, tablets, IoT devices, or smartphones
- Remote disconnection, which allows IT admins to lock or wipe certain devices in the event of a potential or confirmed data breach, theft, or loss
- Regulatory compliance management features, such as activity and data logs
- Application and OS management tools that can schedule and control device updates, as well as block certain device and application features that may threaten data security
What Makes Microsoft Intune Stand Out?
Today, there is a massive global market for mobile device management softwares and strategies. According to Business Wire, the MDM industry is anticipated to grow by approximately 23% by 2023. This expansion is primarily driven by increases in smartphone usage across enterprises, as well as growing threats to corporate data across the business world.
So what makes Microsoft Intune a great MDM software? To start, Jeremy argues that Intune is a perfect solution for any business currently using Microsoft’s cloud services, such as Microsoft Azure. “It comes down to the tight integration that Intune has into Microsoft’s other cloud-based offerings, as well as their other products in general,” he explains.
If your business already uses Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Azure, or Active Directory, then the team that manages your IT will have a clearer understanding of how Intune works from the start. “That’s going to make it significantly easier for them to understand and implement Intune,” Jeremy says.
Even if your team doesn’t already use Microsoft products, Intune may still be a great MDM software solution for your team, depending on your IT infrastructure. Intune does not currently support Chromebooks, which makes it an incompatible MDM software for any businesses with Chromebooks in their device network.
However, this doesn’t prevent companies that rely on G Suite from getting the most out of Intune. “Even if you’re using Gmail or Google apps, you may still have all of your users on a Windows-based operating system, like Windows 10,” Jeremy says. “And that integrates into Intune.”
Any organizations that rely on Microsoft operating systems or products can have more granular control over the policies on the operating system itself by using Intune, rather than another MDM software.
Is Microsoft Intune Worth It?
Some business leaders may still be skeptical about implementing Intune into their network. They may fear the additional costs of maintaining this software or worry about the length of the implementation process. Others may believe that mobile device management software is too complex for their business’ needs. However, MDM software like Microsoft Intune offers many practical benefits to businesses’ everyday and emergency operations.
Company-issued smartphones, tablets, and laptops, as well as some personal devices, have become essential items for many modern businesses. But these devices are often vulnerable to cyberattacks or employee errors, both of which can lead to major expenses, extended network downtime, or even compliance issues and legal troubles for an organization.
According to Jeremy, these threats are the top reason that any business should consider integrating an MDM software into their digital infrastructure. “The main reason companies would want to consider implementing an MDM solution is to protect their corporate data,” he says.
Data protection is especially important for small and midsize businesses. CNBC reports that over 50% of America’s small businesses experienced a data breach between 2018 and 2019, with an average cost of $200,000 for damages and fees associated with a single attack.
Jeremy recommends that business leaders also consider how their organization may grow in the coming months or years. “It’s much easier to get that MDM solution in place when an organization is still small,” he explains.
In addition, Jeremy notes that the initial costs of adopting mobile device management software for your business should pay off in the long term. “Once you do have a proper MDM solution in place, you can actually end up saving the company money by increasing the efficiency at which your internal IT—or your managed service provider— can manage those devices and keep track of them.”
Remote Device Management
As personal devices become more commonly integrated into company networks, businesses will need to consider solutions to the visibility and privacy issues that personal devices can introduce.
2020 revealed the gaps in many companies’ data privacy and bring-your-own-device (BYOD) management policies. Jeremy points out that the pandemic has rapidly accelerated MDM software adoption due to the ways that they conveniently centralize data management and control for both in-office and remote employees.
Jeremy recommends that leaders carefully consider and develop bring-your-own-device strategies for their businesses before deciding what MDM software to go with. This way, they can ensure that the software options they’re considering are those that can best accommodate their company’s personal device policies and procedures.
Implement Microsoft Intune and MDM Solutions with Guardian Computer
Guardian Computer has years of cross-industry experience helping businesses manage and monitor their networks and the devices that access them. We’re experts in providing flexible, friendly, and comprehensive IT services to commercial clients both big and small.
Curious about Guardian’s MDM services and other technology solutions? Get in touch with us today and see how we can help your business.