Why outsource your IT? There are 3 major benefits to consider:

  1. You gain access to a wider variety of in-depth IT expertise and world-class tools.
  2. With that expertise and technology comes advanced planning, prioritizing, and preventative capabilities.
  3. You can pay a fixed cost that delivers better return on investment.

But outsourcing IT isn’t the right choice for every organization. For some businesses, it makes more sense to hire in-house IT staff, especially if the company has specialized software or equipment. For others, the best approach involves a combination of in-house IT staff and outsourcing for specific needs, such as monitoring and network security.

So how do you decide what’s best for your business?

As a company that has provided outsourced IT support from New Orleans to clients around the country since 1996, we are familiar with the many factors that weigh into this important decision. And we’re here to help! Keep reading to learn more about why you might outsource your IT and see if it’s the right fit for your organization.

3 Reasons Why You Should Outsource Your IT

Why outsource your IT? Our infographic shares 3 top reasons.

1. You gain access to a wider variety of in-depth IT expertise and world-class tools.

What sorts of skills and expertise are required to maintain your IT? You probably need one or more people to handle installing, maintaining, and updating your hardware and software. You also need someone to configure and manage your network, so you consistently have fast, reliable internet.

These days, no organization is immune from the threat of cyberattacks. It is critical that you invest in cybersecurity across your IT infrastructure, including your hardware, software, and network.

Even with strong cybersecurity, it’s a good idea to back up your data. User error, physical damage, or technology failures could all result in data loss, either temporarily or permanently. Not only do you need IT support to regularly and properly back up your data, but also to quickly and correctly restore it.

Chances are, you won’t find one person with experience in everything you need—and certainly not at the depth of knowledge and skills you require. Rather than hiring a full IT team to cover all your needs, it may make more sense to outsource your IT.

Oftentimes, IT companies can also devote more time and resources to their employees’ continued IT education than a smaller in-house team can. The tech industry is always changing, and businesses whose sole focus is IT can be better equipped to stay informed about the latest trends, technologies, and threats.

In the same way that it might not be practical for you to hire as robust an IT team as an IT company would, it may not be cost effective for you to purchase the specialized tools and software they have, either. One reason why you might outsource your IT is to reap the benefits of these world-class tools without having to pay for them yourself.

2. With that expertise and technology comes advanced planning, prioritizing, and preventative capabilities.

Just because you outsource your IT doesn’t mean you can’t receive personal service. In fact, one of the benefits of outsourcing your IT to a managed service provider is the customized, sophisticated, comprehensive planning it can facilitate.

With a more experienced and skilled IT team working on your behalf, along with more specialized and advanced tools at their disposal, you can better prepare for your future in a variety of ways:

  • Budgeting: Without proper foresight, you might decide to spend your annual IT budget on new computers, only to realize later that your firewalls are at end-of-life and need to be replaced. By monitoring and planning for your entire IT infrastructure, you can better predict your technology needs and prioritize your budget accordingly.
  • Cybersecurity: Hackers and cyberterrorists are constantly improving their techniques and developing new threats. The majority of small businesses that experience a cyberattack close within 6 months, and even major corporations struggle to recover once attacked. Investing in thorough, active monitoring and proactive cybersecurity measures can keep your organization from ever facing the devastating consequences of an attack.
  • Regulatory Compliance: Violating HIPAA or other laws or regulations is another costly mistake many organizations cannot afford to make. Lifespan ACE, a Rhode Island nonprofit health organization, recently agreed to pay $1,040,000 over a potential HIPAA violation involving an unencrypted laptop that was stolen, for example.
  • Downtime Prevention: According to Gartner, the average cost of network downtime for businesses is $5,600 per minute, though this can vary greatly from one company to another. If you lack the resources to supply in-house server and network monitoring, preventative maintenance, upgrades, and support, you can outsource your IT to take advantage of these downtime prevention measures.
Why outsource your IT? IT downtime is a major cost. Learn how to calculate it with our infographics.

Managed service providers make and execute these kinds of plans every day. This gives them far more practice and proficiency with this type of work than most in-house teams, whose day-to-day experience is limited to one organization.

3. You can pay a fixed cost that delivers better return on investment.

There are a number of costs associated with hiring in-house employees that you don’t pay when you outsource your IT. For every in-house IT worker you hire, you have to purchase the hardware, software, office supplies, and office space they need to do their job. You have to pay their salary and benefits. If they ever require additional training or certifications, their time and financial costs will come out of your company’s pocket as well.

To limit these costs, you could hire fewer people or hire less qualified candidates. But this puts your organization in the hands of a less experienced workforce. Meanwhile, your company is not providing these workers with valuable tools, career paths, or mentorship, giving them little reason to stay and invest in your success.

By contrast, many IT providers offer a fixed cost for their fully managed IT services, so you never have to worry about the time or resources required to perform your IT work. No matter if a task takes them 5 minutes or 5 days, you know upfront exactly what you will pay. For many businesses, this means better IT support at a lower cost.

Have More Questions About Outsourcing Your IT?

Why outsource your IT? Ask our experts, featured in this photo, today!

Our experts love talking about IT and the unique challenges it presents! Still wondering if you should outsource your IT? Contact us today to discuss your needs.

Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services

JULY 28, 2020: Guardian Computer has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings.

For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities and company and customer demographic information. Applicants are ranked on a unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency.

Channel Futures is pleased to name Guardian Computer to the 2020 MSP 501.

“We are proud to be selected for this award and to be recognized for our outstanding managed services,” said John Prejean, CEO of Guardian Computer. “Our team is constantly working to be a leader in our field, from gaining new industry certifications, to dedicating time and finding new features to provide unrivaled customer support.”

In the 13 years since its inception, the MSP 501 has evolved from a competitive ranking list into a vibrant group of service providers, vendors, distributors, consultants and industry analysts working together to define the growing managed service opportunity.

“For the third year running, the applicant pool for the annual MSP 501 has grown year-over-year, making this year’s list the most competitive in the survey’s history,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “The MSP 501 leveraged judgement methodology brand-new in 2020 to drill down into not just what makes a big managed service provider, but what makes a great managed service provider. The 2020 winners are truly the best examples of innovation, business acumen and strategic savvy on the planet. We extend our heartfelt congratulations to the 2020 winners and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of both the 501 and the thriving managed services sector.”

Ten MSP 501 special award winners will be recognized at the MSP 501 Awards Gala at Channel Partners Virtual: Digital Events for the Modern Channel on September 8 – 10. Nominations for these special awards, including Digital Innovator of the Year, Executive of the Year and the Newcomer Award, were included in the MSP 501 application, and all candidates were encouraged to submit for them.

The data collected by the annual MSP 501 program drives Channel Partners’s and Channel Futures’s market intelligence insights, creating robust data sets and data-based trend reports that support our editorial coverage, event programming, community and networking strategies and educational offerings. It serves as a lynchpin to dozens of programs and initiatives.

The complete 2020 MSP 501 list is available at Channel Futures.


The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Mar. 1 through June 30, 2020. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.

About Guardian Computer

Guardian Computer is a leading business IT provider, offering services for IT support projects as well as fully managed IT. The company’s areas of expertise include security, networking, cloud management, data backup/recovery, help desk support, and IT due diligence. Founded in New Orleans in 1996, the company has grown to serve a wide range of clients across the United States. With over 100 combined years of experience in the IT field, Guardian Computer serves clients in any industry, including turnaround management, equity investment, healthcare, legal, and many others.

About Informa Tech

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.